Have you tried to play the files with the "backend-" applications?
Xine and/or Totem-GStreamer - depending on your backend.
If this works, you then should try to play them with Dragonplayer (KDE 4.x) to see if they run generally with Phonon.
I do have issues with GStreamer with one of my datafiles, which work without any issues with the Xine backend.




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